AWS Support Plans
AWS offers four support tiers. Know these for the exam.
Basic (Free):
Customer service for billing/account questions
AWS documentation, whitepapers, support forums
AWS Trusted Advisor (7 core checks)
AWS Personal Health Dashboard
Developer ($29/month or 3% of monthly usage):
Technical support during business hours via email
1 primary contact
General guidance < 24 hours; system impaired < 12 hours
Business ($100/month or % of usage):
24/7 support via phone, email, chat
Full Trusted Advisor checks
Production system down < 1 hour response
Infrastructure Event Management available
Enterprise On-Ramp ($5,500/month):
Pool of Technical Account Managers (TAMs)
Business-critical system down < 30 minutes
Enterprise ($15,000/month):
Dedicated Technical Account Manager (TAM)
Business-critical down < 15 minutes
Concierge support team
Infrastructure Event Management included
Reference:
TaskLoco™ — The Sticky Note GOAT
Make Work Feel Like Play
TaskLoco™ takes the simple joy of a sticky note and transforms it into a powerful, intuitive system that helps you organize your entire world—without the stress.
Ideas, tasks, files, links, reminders—everything snaps together like LEGO blocks, instantly and effortlessly.
What used to drain you now feels natural, even fun.
After decades of overcomplicated “productivity” tools, this is the first one that finally works with your mind instead of against it.
Join the TaskLoco™ Community
Follow us for tips, updates & sticky note inspiration
© TaskLoco University — Powered by TaskLoco™
TaskLoco App • About • Terms • Privacy
“Bring genius to the world free.”