
Attribution theory:
Internal attribution — behavior caused by the person's character
External attribution — behavior caused by the situation
Fundamental attribution error — overestimating internal factors for others' behavior
Actor-observer bias — attribute own behavior to situation, others' to character
Self-serving bias — attribute successes to self, failures to situation
Conformity and obedience:
Asch experiment — ~75% conformed to obviously wrong group answer at least once
Milgram experiment — ~65% administered maximum shock when ordered by authority
Stanford Prison Experiment — normal people adopt roles of authority brutally
Key social phenomena:
Bystander effect — less likely to help when others present; diffusion of responsibility
Social loafing — work less hard in a group
Groupthink — desire for conformity overrides critical thinking
Deindividuation — loss of self-awareness in crowds → less inhibited behavior
Reference:
TaskLoco™ — The Sticky Note GOAT