
Property managers operate real estate on behalf of owners for a fee.
Property manager responsibilities:
Marketing vacancies and screening tenants
Collecting rent and enforcing leases
Maintaining the property
Handling repairs and vendors
Keeping financial records
Ensuring legal compliance (fair housing, building codes)
Management agreement: Contract between owner and property manager. Specifies authority, compensation, term, and reporting requirements.
Management fee: Typically 8–12% of collected rent for residential. Commercial may be a flat fee or lower percentage.
Trust account (escrow account): Security deposits and owner funds must be kept in separate trust accounts — cannot be commingled with property manager's funds. Violation is grounds for license revocation.
Operating budget: Annual plan for income and expenses. Includes vacancy rate assumption (typical: 5–10%), operating expenses, and capital expenditure reserves.
Net Operating Income (NOI) = Gross Income - Vacancy - Operating Expenses
Reference:
TaskLoco™ — The Sticky Note GOAT